Legal

Privacy Policy

This policy explains how personal data submitted through the AERODX website is collected, used and protected.

Draft for legal review. This policy is provided as an initial, good-faith draft and must be reviewed and approved by qualified legal counsel before publication, to confirm compliance with applicable data-protection law (including the EU General Data Protection Regulation) in every jurisdiction where AERODX operates.

1. Who we are

AERODX is a specialised aviation technology brand operated by THINKCRM LTD, registered in Cyprus, with its registered address at Panagias Evangelistrias 49, Kato Polemidia 4156, Limassol, Cyprus. For the purposes of this policy, THINKCRM LTD is the data controller for personal data collected through this website.

2. What data we collect

We collect personal data that you provide directly through our forms, and limited technical data collected automatically when you use this website.

Contact details submitted through the contact and demo request forms (such as name, work email, telephone number, company and job title)
Details you provide about your organisation and project requirements
Technical data such as IP address, browser type, device type and pages visited, collected through analytics tools where consent has been given
Communications you send us directly, such as emails

3. Why we process your data

We process personal data for the following purposes:

To respond to enquiries submitted through our contact and demo request forms
To provide information about AERODX products and services you have requested
To improve this website and understand how it is used, where analytics consent has been given
To comply with legal obligations

4. Legal basis for processing

Where the General Data Protection Regulation (GDPR) applies, we rely on the following legal bases: your consent (for example, when submitting a form or accepting analytics cookies); our legitimate interest in responding to business enquiries and operating this website; and compliance with legal obligations where applicable.

5. Data retention

We retain personal data submitted through this website for as long as necessary to fulfil the purposes described in this policy, including any applicable legal, accounting or reporting requirements. Specific retention periods are configured by AERODX and THINKCRM LTD and are available on request.

6. Sharing your data

We do not sell personal data. We may share data with trusted service providers who support our operations (such as hosting, email delivery or customer relationship management providers), under appropriate confidentiality and data-processing terms, and where required by law or to protect our legal rights.

7. Cookies

This website uses cookies. Details of the categories of cookies used, their purpose and how to manage your preferences are set out in our separate Cookie Policy, linked in the website footer.

8. Your rights

Subject to applicable law, you may have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, and to request data portability. You may also have the right to withdraw consent at any time and to lodge a complaint with a supervisory authority. To exercise these rights, contact us using the details below.

9. International data transfers

Where personal data is transferred outside of Cyprus or the European Economic Area, we take steps intended to ensure an adequate level of protection, consistent with applicable data-protection law.

10. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

11. Contact us

For questions about this policy or to exercise your data-protection rights, contact THINKCRM LTD at info@thinkcrm.net or +357 25 251948.