Platform / CMS & Customer Portal
Modern content management, and a portal passengers actually use
Publish and manage multilingual content across your digital channels, and give passengers a secure self-service portal to manage bookings, preferences and vouchers — all connected to the same customer data.
Content and self-service, from one connected system
Airline websites and portals typically sit on separate systems from the CRM and booking platforms behind them, which slows down every campaign, policy update and personalisation effort. AERODX combines a modern content management system with a secure customer portal, both connected to the same customer and booking data as the rest of the platform.
Content Management
Built for teams that publish often
Headless, modern architecture
Content is managed independently from presentation, so it can power your website, portal and app from one source.
Multilingual page management
Manage English, Greek, Russian and additional languages from the same content model, with clear translation status.
Reusable content blocks
Build pages from reusable components — banners, promotions, route highlights — rather than one-off designs.
Fast landing pages
Assemble campaign and route landing pages quickly, without engineering support for every update.
Banners & promotions
Schedule and target promotional banners across your site and app from a single content calendar.
Navigation management
Control site and app navigation structures centrally, with language-specific menus where needed.
SEO controls
Manage titles, meta descriptions, canonical tags and structured data per page and per language.
Roles & approval workflows
Draft, review and publishing roles keep content accurate before it goes live, with a full media library.
Customer Portal
A self-service portal passengers will actually log into
The AERODX customer portal gives passengers secure access to their own profile: booking history, communication preferences, and any vouchers or promotional codes issued to their account. It connects to your booking and customer systems, so what a passenger sees in the portal matches what your agents see internally.
- Secure authentication for passenger accounts
- Customer-profile and preference management
- Booking-history visibility drawn from connected systems
- Vouchers and promotional-code visibility
CMS & Portal FAQs
Common questions
Can the CMS power our existing website design?
Yes. The CMS is headless by design, meaning content can be delivered to your existing website front end, a new one, or the customer portal and mobile app, without being tied to a specific presentation layer.
Does the customer portal require a new login system?
The portal uses secure authentication that can align with your existing identity approach, and integrates with your booking and customer systems so passenger data stays consistent across channels.
Who can publish content?
Publishing permissions are role-based. Typical setups separate content authors, reviewers and publishers, with an approval step before content goes live.